Privacy Policy

We collect personal information that you provide when purchasing tickets, including your full name, email address, and payment details processed through PayPal.

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, and pages visited.

Your personal information is used to process ticket orders, generate and deliver e-tickets, communicate order status updates, and provide customer support.

We may also use your email to send important service notifications related to your purchases, such as match schedule changes or venue updates.

All payment transactions are processed through PayPal's secure payment platform. We do not store credit card numbers, bank account details, or PayPal credentials on our servers.

PayPal's security infrastructure includes 256-bit SSL encryption, fraud monitoring, and PCI DSS compliance.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information with service providers who assist us in operating our platform (e.g., email delivery services) under strict confidentiality agreements.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including order history and customer support records.

You may request deletion of your personal data by contacting our support team at support@terracetickets.com.

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities.

To exercise any of these rights, please contact us at privacy@terracetickets.com.